Odoo support that keeps you running and improving.
We stay with you beyond go-live — keeping your Odoo environment reliable, answering user questions, and improving workflows and reports as your business grows.
From business problem to business outcome.
Business problem
After go-live, small issues and new requirements pile up and there is no one accountable for the system.
WCG approach
A dedicated support team that knows your configuration, handles requests in priority order and suggests improvements.
What you receive
Functional and technical support, configuration changes, report updates, version guidance and periodic reviews.
Business outcome
A system that stays reliable and keeps pace with business growth.
Why businesses choose ongoing support
No internal Odoo team
You need expert help without hiring full-time Odoo staff.
Changing requirements
New products, branches, approval rules or reports need to be added over time.
User questions
Users need a reliable place to get answers quickly.
Upgrades
You want guidance and support when moving to a newer Odoo version.
Month-end pressure
Finance needs help with closing, reconciliation and reporting issues.
Continuous improvement
You want to keep automating and improving instead of standing still.
What support covers
- Functional supportHelp with daily transactions, process questions and user errors across all modules.
- Technical supportInvestigation and fixing of errors, custom module issues and performance concerns.
- Configuration changesNew users, access rights, approval rules, products, warehouses, taxes and companies.
- Reports & documentsUpdates to reports, dashboards, invoices and other printed documents.
- Version & upgrade guidancePlanning and support for Odoo version upgrades and new features.
- Periodic reviewsRegular check-ins to review open items, adoption and improvement opportunities.
Support options
A partnership, not a handover
Our clients stay with us after go-live. We treat support as continuous improvement of your system, not just ticket closing.
A clear, step-by-step process.
Every engagement follows the WCG 3D approach — Discover, Design, Deliver — so requirements, decisions and delivery stay connected.
Onboard
Review your system and agree the support scope, contacts and priorities.
Request
Users raise requests through agreed channels.
Resolve
Our functional and technical consultants handle requests by priority.
Review
Periodic reviews of open items and improvement opportunities.
Frequently asked questions.
Can you support a system implemented by another partner?
Yes. We start with a short system review so our team understands your configuration before support begins.
Is support only remote?
Support is mainly remote for speed, with onsite visits in Bahrain when needed.
Which Odoo versions and hostings do you support?
We support Odoo Online, Odoo.sh and on-premise installations. We review older versions case by case.
How is support billed?
Through an annual maintenance contract or prepaid support hours, billed quarterly or annually as agreed.
One Odoo partner for every stage.
Let's build your Odoo success story.
From the first workshop to long-term support, WCG is the one Odoo partner you need at every stage of your growth.
Understand your business
We map your processes, goals and gaps before we recommend anything.
Align our expertise
We design the right Odoo solution for the way your team works.
Deliver lasting impact
We implement, train and support your team for results that last.
Talk to our Odoo experts
Bahrain-based Odoo Silver Partner. Tell us where you are with Odoo.